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Tag: recall management

Jul
10

When Recalls are about More than Consumers: Managing Up and Down the Supply Chain

When there’s a recall, consumers think of the name on the package. Often that brand is the single company believed to be responsible, and that company is the one whose reputation is diminished. Perhaps nowhere is this more apparent than the food industry, where one ingredient from a supplier that consumers have never heard of can spark recalls across big brands and private labels.

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Jun
25

Closer FDA CBD Product Regulation – and Recalls – Appear Inevitable

We’ve seen sweeping regulatory changes before, but the FDA’s anticipated regulation of cannabis and CBD-infused products – a market expected to reach more than $20B globally by 2024 – promises to pose significant and unprecedented challenges to food and cosmetics manufacturers already using cannabidiol as an ingredient.

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Jun
18

When Recalls Come Back to Haunt You

WYou identified a potential safety issue with your product and conducted an investigation. You worked closely with your regulator to plan for and execute a recall. Your team worked tirelessly to communicate with consumers and fix the issue. Then the regulator closed the recall. And you moved on. Or so you thought. The National Highway Transportation Safety Administration recently launched separate investigations into whether two GM recalls conducted years ago were inadequate.

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Jun
11

Recalls in the Era of Fake News

Fake product recalls – unlike other claims of so-called “fake news” – are exceedingly rare. But they are not without precedence. Just last year, a car dealership in Washington, D.C., was heavily fined by the Federal Trade Commission for sending fake recall warnings to car owners in the hopes of drumming up more business for the dealership’s repair shop. The dealership sent out bright red mailers that mimicked official recall notices from the National Highway Traffic Safety Administration (NHTSA).

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Jun
04

Automation Demonstrating its Downside in Product Recalls

ACConventional wisdom suggests that automation and robotics should make products safer by removing the potential for human error adding more precision to production. But some industries are finding that automation is a double-edged sword. The food industry, in particular, has experienced a string of product recalls whose origins can be traced back to automated systems. Take factory farming, for example. Food Quality & Safety Magazine

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