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Tag: recall management

Jul
04

CPSC Requesting Direct Recall Notice Information

As we mentioned in our first blog of 2018, The Future of Recalls, the Consumer Product Safety Commission (CPSC) held a workshop on how to improve recall effectiveness. In the report that followed that event, the CPSC stated that recalls with direct notifications have proven most effective.

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Apr
11

Top 5 Factors That Influence Response Rates

Imagine a world where there are a handful of recalls a year. Each one would be big news, even if it involved a relatively low hazard or small number of products. But that’s not the world we live in. In fact, there are more than 3,000 recalls every year in the U.S. alone – roughly nine per day. At that pace, it’s no wonder response rates are often very low. But just how low depends on many factors.

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Mar
07

Pharmaceutical Recall Complexity Requires Expertise to Match

A recent survey found that pharmaceutical recalls are among the types consumers consider most important – the ones most likely to catch their attention. With that kind of interest, it is vital for companies to execute recalls effectively and compliantly. And the key steps for managing pharmaceutical recalls are as complex as the regulations that govern them.

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Dec
07

Who’s Afraid of a Big, Bad Regulator?

When a company is about to initiate a recall, regulators may seem like the enemy – ready to pounce at the slightest misstep. But the reality is typically very different, and this viewpoint can actually make the situation worse. A better approach is to work closely with regulators and position your company as a partner, rather than an adversary. Here are some steps to go about it: Act fast. One of the most common mistakes companies make is also one of the worst: waiting too long.

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Nov
27

Holiday Hazards: Toy Recalls Rise

With Thanksgiving behind us, consumers have turned their attention to holiday shopping. Americans are expected to spend more this year than last, and when you look at where they plan to spend those dollars, toys make up one of the top gift categories.

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