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Tag: product recall


Apple’s AirPods Pro Recall Program: An Example for All Manufacturers

Exactly one year after launching AirPods Pro, Apple has announced a new “Service Program” for models of the earphones that may be affected by a problem that causes sound issues. The program comes after months of consumer complaints about the faulty product. Consumers

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Appliance Maker Mueller Austria Sets Precedent for Consumer Product Recalls

Heads up consumer product companies. There’s something new in recall communications that may change expectations for everyone. As you may have seen, appliance maker Mueller Austria has issued a joint

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Get Your Recall Right the First Time or Your Reputation Will Suffer

Contigo last week re-announced its six-month old recall of kids cleanable water bottles because the drinking spout could detach, posing a choking hazard to children. Like any product recall involving a children’s product, the announcement is generating a lot of media coverage and alarm among parenting and childcare circles.

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Expert Spotlight on Kenneth Ross

KENNETH ROSS Of Counsel, Bowman and Brooke LLP Background Kenneth Ross is a former partner and now Of Counsel to Bowman and Brooke LLP.

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