For full functionality of this page it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser product recall Tag Archives

Tag: product recall

Apr
11

Top 5 Factors That Influence Response Rates

Imagine a world where there are a handful of recalls a year. Each one would be big news, even if it involved a relatively low hazard or small number of products. But that’s not the world we live in. In fact, there are more than 3,000 recalls every year in the U.S. alone – roughly nine per day. At that pace, it’s no wonder response rates are often very low. But just how low depends on many factors.

Continue Reading
Apr
03

Preparing in Advance for a Lithium-ion Battery Recall

A product deemed likely to catch fire is almost certain to spark the interest of the media and the public. Issues with lithium-ion batteries are no exception. In addition to the attention, the logistics behind these recalls are highly complex. While preparedness is always a good idea, it is especially true for products containing these batteries.  Without a robust recall plan in place, by the time consumer complaints come in to call centers and begin to broadcast on social media, you’re already behind the ball.

Continue Reading
Nov
28

When Customer Complaints Signal Recall Red Flags

For many companies, customer concerns are a regular occurrence. In some cases, they may be minor issues or mere misunderstandings. But they can also point to serious product defects. The Consumer Product Safety Commission’s

Continue Reading
Aug
08

Top 4 Signs Recall Fatigue is Affecting Your Response Rates

One of the greatest challenges for any company facing a recall is combating recall fatigue – when consumers are so inundated with recall news that they tune out individual issues that may affect them. That can have serious consequences for both people and brands. If dangerous products remain in consumers’ homes or on the road, it could result in additional injuries or illnesses – and additional harm to brands.

Continue Reading
Dec
03

Talking Food

By: Ryan Gooley While most people are venturing into crowded supermarkets around the country for the holidays, it’s interesting to take a look at the recent food recall landscape. Our quarterly Recall Index looks at FDA and USDA recall numbers to determine if there are any trends that should be brought to light.

Continue Reading

Subscribe to Our Blog

Stericycle ExpertSOLUTIONS

Stericycle Expert Solutions focuses on helping customers by providing proven, customer-centric, scalable services that protect people and brands, promote health and safeguard the environment.

find out more

Stericycle on Twitter

Communication

Get In Touch

If you’re ready to get started with our extensive suite of services then contact us today. We have a team of experts ready to assist you!

Contact Us today