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Tag: product recall solutions

Feb
05

Improving Response Rates with Direct Notifications: How to Get Consumers to Play Ball

It’s no surprise that notifying consumers directly about product recalls is the most effective way to get dangerous products out of circulation. What is surprising is how much more effective direct notifications are, and why manufacturers and retailers don’t use them more often. A study last year by the Consumer Product Safety Commission (CPSC) found that recalls which employ direct notifications have a healthy response rate of about 50 percent.

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Jul
07

The Top 5 Mistakes Companies Make During Recalls

Depending on how it is managed, a recall can be a minor blip in an otherwise banner year or a devastating episode for a company’s reputation, market share, and bottom line. But despite seeing example after example of negative headlines caused by recall mismanagement, companies continue to repeat many of the same blunders when the inevitable day comes when they experience a recall. The top recall mistakes tend to fall under three categories: moving too slowly, knowing too little, and being “penny wise, pound foolish.

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Nov
30

Adverse Event Reporting Delays: Another Issue with Data

Medical device manufacturers learn about potential defects from a variety of sources, including healthcare professionals and patients themselves. But despite mandatory reporting requirements, a dozen hospitals were recently cited by the Food and Drug Administration (FDA) for not reporting information of a potential problem with a device in a timely manner.

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Oct
19

Top 4 Factors to Consider When Choosing a Recall Partner

There are various reasons why a company might begin searching for a recall partner. They may be facing their first – or largest – recall and find themselves in immediate need of assistance. Well-prepared companies will develop and test a recall plan long before an issue ever arises, reaching out to vendors when they discover gaps in their capabilities. Regardless of the motivation, companies should look for a

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Jun
30

FSMA Rules Finalized…Now What?

When someone thinks of terrorism, food is unlikely to be the first thing that comes to mind. But experts say an attack on the food supply would accomplish terrorists’ goals – inflicting a large death toll, provoking widespread fear, and delivering a major blow to the economy. The Food and Drug Administration (FDA)’s

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