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Tag: product recall management

Jul
10

When Recalls are about More than Consumers: Managing Up and Down the Supply Chain

When there’s a recall, consumers think of the name on the package. Often that brand is the single company believed to be responsible, and that company is the one whose reputation is diminished. Perhaps nowhere is this more apparent than the food industry, where one ingredient from a supplier that consumers have never heard of can spark recalls across big brands and private labels.

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Mar
26

CPSC Working to Save Kids from a Danger Some Parents Aren’t Aware of: Tip-Over Accidents

Most parents know to look out for common dangers in the home that have the potential to injure their child, like household chemicals and cleaners, open windows and staircases. While they might be quick to purchase cabinet door locks and baby gates, parents could be missing a danger lurking in every bedroom of their home—the risk of injury or death from tipping furniture, particularly dressers.

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Mar
12

Product Recall Horror Stories: Four Top Causes of Sleepless Nights

Sleeplessness is a common malady of business leaders whose companies have had to undergo a product recall. When a recall hits home, how well a company prepares for and manages the recall requirements can mean the difference between preserving customer loyalty and severely damaging the brand reputation, or even worse…sink a business entirely. Anxiety levels spike throughout the company as leaders brace for bad publicity, lower earnings, lost market share, legal liability, or a host of other unwanted outcomes.

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Feb
19

From National News Headlines to a Small Corner Stores: Recall Notifications Must Reach Key Audiences Down the Entire Chain

On January 14th, the CDC reported the conclusion of an outbreak of Salmonella Agbeni illnesses that initially began in November of last year. The outbreak of Salmonella – which can cause diarrhea, fever, and abdominal cramps and can result in death if left untreated – was linked to four types of Duncan Hines boxed cake mix.

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Jan
29

Food Safety Modernization Act (FSMA) Updates Shifts Food Safety to Prevention Mode

In October, the FDA released new draft guidance for the Food Safety Modernization Act (FSMA) on how to meet its seven key rules for ensuring the safety of our food supply. A month later, the nation was hit with yet another major food-borne outbreak – E. coli-contaminated romaine lettuce that killed five and sickened hundreds of consumers across 36 states.

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