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Tag: global recall

Nov
06

Global Recalls Require Global Alignment

Some recalls are isolated to small markets. Others span continents. Though most recall scenarios pose similar logistical challenges, global recalls have a greater number of variables to consider. The needs and requirements of multiple regulatory agencies, governing bodies, and internal teams must be considered. Thorough preparation, along with expert third-party guidance, can make navigating these variables an easier process.

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Nov
03

Recalls in the Digital Age: Think Global, Act Local

In the age of viral news stories and trending topics, it is more important than ever to maintain a comprehensive customer communications recall plan. During a recall, how a company executes its global and regional communications can either prolong the negative effects of a recall or serve as a potential source of positive media coverage and promote loyalty. Recalls are costly for a number of reasons, including damage to the company’s brand.

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Oct
29

New CPSC Initiative Shines Safety Spotlight on Product Imports

Imported products are a major source of safety concerns. In fiscal year 2007, they accounted for more than 80 percent of the consumer product recalls announced by the CPSC. In response, the agency began placing investigators at key ports of entry on a full time basis, and in 2010 and 2011, more than 6.5 million units were stopped from ever entering the country.

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Sep
16

Navigating Product Recalls in the Global Economy

Whether it’s an automobile, consumer appliance, or food product, recalls occur in every industry on a daily basis. These events have always been challenging for organizations to manage, and the challenges have only multiplied in the global economy. There’s no argument: Product recalls can be a daunting experience that can permanently tarnish a company’s reputation.

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