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Tag: consumer recalls

Nov
23

Apple’s AirPods Pro Recall Program: An Example for All Manufacturers

Exactly one year after launching AirPods Pro, Apple has announced a new “Service Program” for models of the earphones that may be affected by a problem that causes sound issues. The program comes after months of consumer complaints about the faulty product. Consumers

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Mar
12

Expert Spotlight on Bernie Steves

BERNIE STEVES Managing Director, Aon Crisis Management Background Bernie Steves is the Managing Director of Aon’s Crisis Management Practice based in Chicago, IL.

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May
14

Pointing Fingers: Who’s Liable When a Defective Product Causes Harm

PA swift and thorough product recall is the best way to mitigate any legal liability risk from a defective product, removing inventory from the market before problems become pervasive. But in many cases, product defects or dangers aren’t discovered until after harm has occurred and liability cannot be avoided. Product liability laws enable consumers to sue those parties responsible when a product causes property damage, injury or death.

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Apr
23

Birth of a recall

When a consumer’s smartphone spontaneously combusts, the word-of-mouth news spreads to millions within days if not hours. If a certain blood pressure medicine is contaminated with a potentially cancer-causing agent, it could take months before routine testing uncovers the defect, and weeks more before the news and notifications slowly trickle.

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