Product retrievals typically bring to mind consumer complaints, product withdrawals, or recalls during which products must be removed from shelves to protect the public. However, product retrieval events can also help a manufacturer or retailer collect competitive intelligence from a variety of sources, including restaurant menus, trade show materials, and ingredient samples. For any product, an effective retrieval process enables access to information and insights that can help successfully manage and grow a business.
Retrieving product during a recall requires special attention and documentation. In these critical situations, the Stericycle Expert Solutions team of recall and retrieval specialists can ensure compliance with all retrieval requirements. Among other capabilities, the team can retrieve product from a number of locations, including distribution centers, hospitals, retail stores, doctor’s offices, and consumer homes.