With 51 million auto recalls in 2015 alone, it’s not the recall itself that sets auto manufacturers and parts suppliers apart. What’s remembered is an effective response rooted in safety, accuracy, and customer service.
With years of experience managing about 5,000 recalls around the world, Stericycle ExpertSOLUTIONS helps auto manufacturers and parts suppliers tackle the variety of challenges involved. We help ensure public safety. We help protect brands and bottom lines. And we help limit the regulatory and legal liabilities at play with best practices honed over decades and refined over each and every campaign.
Our scalable recall management services can be tailored to any size recall in any geography. Our exclusive data management processes maximize customer awareness, ensure accurate reporting, and improve repair rates. But our services also extend beyond recalls to include outsourcing of complex business processes such as reacquisitions. We help improve customer service, increase internal efficiencies, and protect brands. No matter the challenge, we can customize solutions to meet the individual needs of our customers.
Increase repair rates and keep customers safe with the Stericycle ACCELERATE Outreach Program. Using multichannel touchpoints, including online, phone, and mail communications, our specialized automotive agents connect vehicle owners directly to service providers. Help ensure the most effective, compliant recall possible with data that is carefully tracked and regularly updated.
Reduce the burden on internal teams and improve productivity with our highly customized solutions. Limit “lemon law” liability with vehicle reacquisition management services that provide accurate data, industry-leading processes, and automated systems.