First and foremost, we hope you and everyone close to you are well. We’re living through an unprecedented time and hopefully you’re able to find some calm and maintain connections.
Like each of you, we’ve been working through the COVID-19 crisis, encouraging workers to follow the recommendations of federal, state and local health officials. But as crisis management professionals, we also can’t help but think about the long game. We all know that we have yet to see or begin to comprehend the impact our current environment will have on businesses and consumers. Certainly, it will impact near-term revenue, long-term investments, and consumer spending.
But it will also impact the world of recalls. Here are our concerns and predictions (which are relevant regardless of the industry you’re in – from pharmaceuticals and medical devices to consumer products, food or transportation):
While none of us have lived through a global crisis quite like this one, our recall experience informs our unique perspective on the risks and challenges associated with these types of reputational matters. To find out more about our capabilities and how we can help, visit: stericycleexpertsolutions.com
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