A recall of defective airbags affecting millions of cars from nearly two dozen brands offers an interesting comparative study on how well the automakers handled the unprecedented challenge. With the onus on automakers to manage the recall effort and remedy the problem, one major automaker stood out for its advanced use of data and communications to significantly increase repair rates.
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#ICYMI @WSJ @AlexandraBerzon reports courts will decide whether online retailers can be held liable for unsafe prod… https://t.co/qQOIdQa1d9
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