With the advent of social media, a new era of communication between companies and consumers has evolved. Today, social media can be a great tool for businesses to have a direct line of communication with their consumers — yet it can also be disastrous for a company when a recall is announced.
Owning the Message: The Peril & Promise of Social Media During a Recall outlines how to:
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Read our latest blog discussing Lithium-Ion batteries and they risk they pose during a medical device recall here:… https://t.co/DJESBfWlQy
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