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Category: Product Recall Best Practices

Jul
06

Four Ways to Cultivate a Recall-ready Mindset Everyday

Recalls are always unexpected and often happen at lightning speed. Whether it is a positive contamination test in a food product, a faulty lithium-ion battery in a consumer product, or a mislabeled drug or medical device, companies must act swiftly. That’s why the best approach is to be recall ready at all times. But where do business leaders begin? Here are some steps to cultivate recall readiness every day.

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Jul
04

CPSC Requesting Direct Recall Notice Information

As we mentioned in our first blog of 2018, The Future of Recalls, the Consumer Product Safety Commission (CPSC) held a workshop on how to improve recall effectiveness. In the report that followed that event, the CPSC stated that recalls with direct notifications have proven most effective.

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Jun
13

6 Crucial Times to Conduct Mock Recalls

Between new product development, employee training and retention, and all the other tasks involved in maintaining and growing a business, taking time to conduct a mock recall often doesn’t land at the top of the to-do list. But considering the fact that a recall, if mismanaged, can seriously jeopardize the strength of companies, there are times when mock recalls are vital.

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May
16

Don’t Kid Around With Children’s Product Recalls

Yard sale. Garage sale. Rummage sale. Whatever you call it, as the weather warms up, many people will be buying and selling used goods from neighbors. Children’s goods are some of the top items, for good reason. Kids outgrow products quickly, and with the sheer number of items needed from infancy to pre-teen years, it is understandable that parents want to get some of their money back.

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Apr
30

Old Recalls Require New Tricks

Recalls have no expiration date. They can be initiated for products that were distributed years – even decades – prior to the discovery of a safety issue. Unlike categories such as food and pharmaceuticals, most durable consumer goods are expected to last a long time. It’s no surprise that the age of the product is one of the top factors when it comes to response rates. Generally speaking, the older the product, the greater the challenge.

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