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Just in time for the holiday season, USA Today reveals the Consumer Product Safety Commission (CPSC) pulled inspectors from ports around the country in mid-March due to COVID-19. The shutdown continued to September, meaning inspectors were not at the ports “while this year’s holiday gifts entered the U.S.,” the piece emphasizes.
Continue ReadingAs we head into a new year, we’ve spotted a new trend impacting companies across all industries: product recalls are becoming more frequent, complex, and expensive. Based on our experience and analysis of the data, advanced technology, more efficient processes, complex supply chains and increasingly sophisticated products are creating more risks and challenges. Combine that with regulators’ increased focus on enforcing product safety policies globally, and it’s highly likely this global trend will continue.
Continue ReadingAs people seek more sustainable lifestyles and countries work toward net-zero emissions by 2050, companies in the energy sector have started to alter processes and product lines to keep up with demand. By creating more energy-efficient products, manufacturers may have a trial and error period until they “get-it-right.”This month, LG Chem Ltd. is voluntarily recalling certain models of its home energy storage lithium-ion batteries arising from concerns of overheating and housefires.
Continue ReadingThe latest data from our Third Edition Recall Index, the leading recall insights report, confirms recall activity has remained steady, for the most part, for the last 10 months despite the COVID-19 pandemic. However, with cases surging and a turbulent holiday season fast approaching, product safety challenges are on track to be even more difficult to manage as 2020 ends.
Continue ReadingExactly one year after launching AirPods Pro, Apple has announced a new “Service Program” for models of the earphones that may be affected by a problem that causes sound issues. The program comes after months of consumer complaints about the faulty product. Consumers
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