Thought Leadership

With a new administration in the White House, companies big and small are keeping a close eye on developments that could impact their business. For manufacturers, retailers, and other stakeholders, questions are swirling about whether there are major changes coming to the Consumer Product Safety Commission (CPSC). Regulation Nation In her first

A product deemed likely to catch fire is almost certain to spark the interest of the media and the public. Issues with lithium-ion batteries are no exception. In addition to the attention, the logistics behind these recalls are highly complex. While preparedness is always a good idea, it is especially true for products containing these batteries.  Without a robust recall plan in place, by the time consumer complaints come in to call centers and begin to broadcast on social media, you’re already behind the ball.

President Donald Trump’s proposed budget could have wide ranging implications in virtually every industry. In the medical and food industries, the sweeping cuts could impact the implementation of new regulations and development of new research – which could ultimately impact product recalls. The administration’s

Many business leaders may think the worst case scenario when it comes to product defects is a recall. But imagine having to reannounce the recall months later. It’s a common situation, especially among consumer products and medical devices. Unfortunately, this situation can’t always be avoided.

For many companies, customer concerns are a regular occurrence. In some cases, they may be minor issues or mere misunderstandings. But they can also point to serious product defects. The Consumer Product Safety Commission’s