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The CPSC’s New Ombudsman Can Be Useful to Manufacturers Who Pay Attention

The Consumer Product Safety Commission (CPSC) is continuing full steam ahead despite the coronavirus pandemic, recently announcing Dr. Jonathan Midgett as its appointed Consumer Ombudsman. According to the CPSC, the Consumer Ombudsman is a new position created to “give consumers a greater voice and understanding of the agency and its activities.” In his role, Dr. […]

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Expert Insight from Exponent

Exponent, Inc. is a multi-disciplinary engineering and scientific consulting firm that brings together more than 90 technical disciplines to solve engineering, science, regulatory, and business issues for its clients. Exponent’s global support team is currently helping companies navigate a wide range of issues during the COVID-19 pandemic, including new technologies and application methods relating to […]

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Tracking Med Devices In Patients Poses Special Challenge For Healthcare Industry

Today’s complex high-tech devices continue to cause cybersecurity vulnerability issues, but it’s the medical devices that live on or inside patients, like implants and pacemakers, that are posing a special challenge for the healthcare industry. The problem arises when those medical devices are recalled and the manufacturing company must track down each device to notify […]

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Appliance Maker Mueller Austria Sets Precedent for Consumer Product Recalls

Heads up consumer product companies. There’s something new in recall communications that may change expectations for everyone. As you may have seen, appliance maker Mueller Austria has issued a joint news release with the Consumer Product Safety Commission (CPSC) that urges consumers to “immediately stop using select versions of Mueller Austria’s Onion Chopper Pro.” The […]

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Drug Recall Risks During – and After – a Global Pandemic

Until a few months ago, few if any senior executives had personal experience managing a company during a pandemic. Making matters more difficult, there’s really no recent history to consult to determine what perils lie ahead, which processes worked, which didn’t, and how to plan for a recovery once the crisis passes. Unfortunately, this uncertain […]

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