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Oct
10

Product Recall Horror Stories

Halloween is just around the corner. For many, that means haunted houses, creepy costumes, and scary movies. But for business leaders, none of those is anywhere near as terrifying as a product recall. And it’s no wonder. If a recall is mismanaged, it can lead to brand damage, lost market share, and legal liability. Rather […]

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Oct
01

5 Ways to Make Direct Recall Notifications Happen

Of all the factors that impact recall response rates, including age of the product, frequency of use, and price, direct notifications are the single greatest determiner. But that means consumer product manufacturers facing a recall need contact information, such as a home address, an email, or a phone number. Traditionally, that has meant that high […]

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Sep
28

FDA Looks to Name Retailers in Some Future Food Recalls

With about nine new product recalls announced every day in the U.S., ensuring consumers are able to keep up with them, identify the products in their own homes, and take action to protect themselves and their families is one of the greatest challenges stakeholders face. Now, in an effort to “help consumers more quickly and […]

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Sep
19

Up In Smoke: What Manufacturers Must Do If Certain E-cigs Are Banned

In a strongly-worded statement, the Food and Drug Administration (FDA) Commissioner Scott Gottlieb, M.D. recently announced the agency is taking steps to curtail what it called the “epidemic” of e-cigarette use among teenagers. Among other actions, the FDA is looking closely at flavored e-cigarettes, saying they “play an important role in driving the youth appeal.” […]

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Sep
05

Four Steps to Take When a Pharmaceutical Recall is Imminent

Even when companies have a robust recall plan in place, preparing for a soon-to-be-announced recall is a stressful event. Companies must act quickly in order to satisfy regulatory mandates and mitigate risk. Here are four steps pharmaceutical companies should take to get ready for a recall: Ensure consignee data is up-to-date This is often one […]

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