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Aug
28

Move to Change CPSC Rule Imperils Sensitive Manufacturer Information

Consumer advocates are making serious headway in their efforts to repeal a section of the Consumer Product Safety Act designed to protect the proprietary information of manufacturers. Section 6(b) of the 2011 consumer protection law attempts to answer a difficult question: Who gets the first right to announce a product issue, the retailer or the […]

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Aug
22

Recalls Remain Steady as Regulators are in the Hot Seat

The big story from the Q2 2019 Recall Index we’ve just released isn’t as much about the number of events or units recalled as it is the recall environment companies are finding themselves in. While Congress focuses on safety-related regulatory processes at the CPSC, and FDA tries to find its way on matters related to […]

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Aug
14

Following Fisher-Price and Britax Recalls, Tensions at CPSC Rise

By Steve Jaworowski Tags: consumer product safety, CPSC,

The Consumer Product Safety Commission has been in the hot seat lately, criticized for its handling of recent children’s and infant product recalls. The latest chapter in the “failure to act” saga features in-home elevators that are putting children at risk. While it appears the agency is trying to regain control of the story by […]

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Jul
17

Breaking the Seal on Food Products: Transforming Protective Measures Into a Sales Advantage

When it comes to OTC pharmaceuticals and most personal care products, we’ve become accustomed to breaking layers of plastic bands, packaging seals and shrink-wrapped liners, whether opening a new bottle of ibuprofen or a fresh jar of moisturizer. When that seal is broken by someone other than us, we’re warned and conditioned to think that […]

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Jul
10

When Recalls are about More than Consumers: Managing Up and Down the Supply Chain

When there’s a recall, consumers think of the name on the package. Often that brand is the single company believed to be responsible, and that company is the one whose reputation is diminished. Perhaps nowhere is this more apparent than the food industry, where one ingredient from a supplier that consumers have never heard of […]

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