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Jul
10

When Recalls are about More than Consumers: Managing Up and Down the Supply Chain

When there’s a recall, consumers think of the name on the package. Often that brand is the single company believed to be responsible, and that company is the one whose reputation is diminished. Perhaps nowhere is this more apparent than the food industry, where one ingredient from a supplier that consumers have never heard of […]

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Jul
02

Senators Pushing for a More Aggressive CPSC

The biggest news coming out of the Consumer Product Safety Commission lately is Acting Chairwoman Ann Marie Buerkle’s decision to step down from her post when her term ends in October. Members of the Senate Commerce subcommittee on Manufacturing, Trade, and Consumer Protection seized on that announcement to grill Buerkle and her fellow commissioners about […]

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Jun
25

Closer FDA CBD Product Regulation – and Recalls – Appear Inevitable

We’ve seen sweeping regulatory changes before, but the FDA’s anticipated regulation of cannabis and CBD-infused products – a market expected to reach more than $20B globally by 2024 – promises to pose significant and unprecedented challenges to food and cosmetics manufacturers already using cannabidiol as an ingredient. Acting FDA Commissioner Norman Sharpless issued strong warning […]

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Jun
18

When Recalls Come Back to Haunt You

WYou identified a potential safety issue with your product and conducted an investigation. You worked closely with your regulator to plan for and execute a recall. Your team worked tirelessly to communicate with consumers and fix the issue. Then the regulator closed the recall. And you moved on. Or so you thought. The National Highway […]

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Jun
11

Recalls in the Era of Fake News

Fake product recalls – unlike other claims of so-called “fake news” – are exceedingly rare. But they are not without precedence. Just last year, a car dealership in Washington, D.C., was heavily fined by the Federal Trade Commission for sending fake recall warnings to car owners in the hopes of drumming up more business for […]

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