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Oct
10

Survey: Most Car Owners Claim They Act on Recall Notices, Compliance Data Suggests Far Fewer Do

A recent consumer survey from Stericycle Expert Solutions found that a majority of Americans claim to take action when they receive automotive recall notices. But data from other industry sources suggests those consumers may believe they are more compliant than they actually are. The survey1 of more than 1,100 Americans revealed that an astounding 87 […]

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Oct
10

Inadvertently International: How Recalls Go Global

Global recalls bring an added layer of complexity. There are numerous, sometimes conflicting, regulations to follow. Consumers and the media often have different expectations and reactions. Various stakeholders typically speak many languages. Companies that directly operate exclusively in one country may assume they will avoid these complications. But that isn’t always the case. It is […]

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Sep
29

A Fine Line: Retailer Responsibility during a Recall

Today, recall compliance touches everyone involved with the product lifecycle. In the past, the onus was primarily on manufacturers, but in the face of increased regulatory pressure, retailers must also take steps to ensure that recalled products are properly managed—and kept out of consumers’ hands. Retailers big and small can get caught off guard when […]

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Sep
26

Survey Finds Millennials Less Likely to Respond to Recalls

By ExpertSolutions

Millennials are the least likely among the U.S. population to say they respond positively to product recall notices, according to new research commissioned by Stericycle Expert Solutions. A consumer survey1 of over 1,000 Americans found that most claim to comply with recall notices for food, pharmaceuticals, motor vehicles, and consumer electronics. However, the study also […]

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Aug
29

A Bitter Pill: Recalled Pharmaceutical Units Increase 444 Percent in Q2

By ExpertSolutions Tags: Recall Index,

Pharmaceutical recall activity saw a disturbing rise not only in the volume of products recalled last quarter, but also in the severity of risk to consumers, according to the Q2 2017 Recall Index. Pharmaceutical recalls increased 6 percent over the previous quarter to 86. More jarring, the volume of recalled drug units circulating in homes […]

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