Thought Leadership

Contaminated ground beef continues to cause illnesses, three weeks after it was first recalled. According to the U.S. Department of Agriculture, such products should be eaten within a couple days if refrigerated, but although the taste may be affected after a few months, it can be frozen indefinitely. That means that, unlike certain products such […]

When an issue is reported that may require a product recall, the onus is on manufacturers and producers to investigate and respond accordingly. Companies that have never been through the experience before may go into it with assumptions, while those that have one under their belts often become complacent. Either way, there are several expectations […]

Halloween is just around the corner. For many, that means haunted houses, creepy costumes, and scary movies. But for business leaders, none of those is anywhere near as terrifying as a product recall. And it’s no wonder. If a recall is mismanaged, it can lead to brand damage, lost market share, and legal liability. Rather […]

Of all the factors that impact recall response rates, including age of the product, frequency of use, and price, direct notifications are the single greatest determiner. But that means consumer product manufacturers facing a recall need contact information, such as a home address, an email, or a phone number. Traditionally, that has meant that high […]

With about nine new product recalls announced every day in the U.S., ensuring consumers are able to keep up with them, identify the products in their own homes, and take action to protect themselves and their families is one of the greatest challenges stakeholders face. Now, in an effort to “help consumers more quickly and […]