5 Tips for Effective
Recall Planning
Recalls happen to even the most careful companies.
Protect your customers and your brand with these five tips.
Product Recall Management Services
Product Recall
With 51 million auto recalls in 2015 alone, it’s not the recall itself that sets auto manufacturers and parts suppliers apart. What’s remembered is an effective response rooted in safety, accuracy, and customer service.
Automotive Solutions
Stericycle’s compliance and customer-experience quality audit and mystery shop services help brands uphold quality standards, minimize risk, and maintain compliance with operational and regulatory standards.
Quality Audit
Product retrieval must be fast and accurate to protect brands or gather intelligence. Whether retrieving products from stores or consumer homes, Stericycle’s global field force has the experience needed for success.
Retrieval
Returns are a normal part of doing business; Stericycle’s global logistics make these projects easier by handling returns with accuracy and expertise, from receiving to destruction.
Returns
A Global Leader With A Full Suite Of Services
In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.
As the global leader in product recalls, retrievals, returns, audit, and marketing services, Stericycle ExpertSOLUTIONS delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.
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Product Recall Management Services
Thought Leadership
Automotive Industry
Survey: Most Car Owners Claim They Act on Recall Notices, Compliance Data Suggests Far Fewer Do
A recent consumer survey from Stericycle Expert Solutions found that a majority of Americans claim to take action when they receive automotive recall notices. But data from other industry sources suggests those consumers may believe they are more compliant than they actually are. The survey1 of more than 1,100 Americans revealed that an astounding 87 […]
Read MoreConsumer Products Industry
Inadvertently International: How Recalls Go Global
Global recalls bring an added layer of complexity. There are numerous, sometimes conflicting, regulations to follow. Consumers and the media often have different expectations and reactions. Various stakeholders typically speak many languages. Companies that directly operate exclusively in one country may assume they will avoid these complications. But that isn’t always the case. It is […]
Read MoreProduct Recall Best Practices
A Fine Line: Retailer Responsibility during a Recall
Today, recall compliance touches everyone involved with the product lifecycle. In the past, the onus was primarily on manufacturers, but in the face of increased regulatory pressure, retailers must also take steps to ensure that recalled products are properly managed—and kept out of consumers’ hands. Retailers big and small can get caught off guard when […]
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Recall Index Q2 2017
of
consumer product recalls
offered refunds
of
NHTSA recalls
were for automobiles
of
pharmaceutical recalls
were class III
VIDEO
Discover the latest recall trend highlights across industries with the Q2 2017 Index.
@SteriExperts
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