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Expert Guidance

Trusted by the world's leading brands, Stericycle Expert Solutions are the market leading provider of best practice recall and remediation solutions.

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Protecting People & Brands

An increasingly complex global regulatory environment demands expert guidance. Stericycle Expert Solutions has the knowledge and infrastructure to help companies navigate these challenges.

A Global Leader With A Full Suite Of Services

In today's consumer-driven market, a company's brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.

As the global leader in product recalls, retrievals and call center, Stericycle Expert Solutions delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.


product recall

Product Recall

Product Recalls impact thousands of companies every year – putting both people and brands at risk. Stericycle has the recall reflexes to manage your crisis quickly and effectively.


retrieval

Retrieval

Product retrieval must be fast and accurate to protect brands or gather intelligence. Whether retrieving products from stores or consumer homes, Stericycle’s global field force has the experience needed for success.


automotive solutions

Automotive Solutions

With millions of auto recalls yearly, it’s not the recall itself that sets auto manufacturers and parts suppliers apart. What’s remembered is an effective response rooted in safety, accuracy, and customer service.


automotive solutions

Call Center Solutions

Customer experience is a leading indicator of any brand’s performance. Customers want personal and trustworthy connections. Increase satisfaction, reduce costs and scale with confidence with our multi-lingual call center solutions.

Thought Leadership

Jan
21

Automotive Industry

Automakers Must Take Heed of NHTSA’s New Battery Safety Initiative

With more electric vehicles (EVs) on the road, people are beginning to wonder whether the technology is safe. The National Highway Traffic Safety Administration (NHTSA) is concerned, too. This month, NHTSA announced it will be zeroing in on the risks of EVs with its new Battery Safety Initiative. To ensure future battery-powered vehicles are safe, […]

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Jan
15

Automotive Industry

Safety Advocates Demand Better Recall Effectiveness; NHTSA Under Fire

The National Highway and Traffic Safety Administration (NHTSA) was established in 1970 primarily to reduce deaths and injuries related to motor vehicle crashes. But safety advocates now accuse the agency of being “asleep at the wheel.” A recent article published in the non-profit newsletter ‘Fair Warning’ says that under the Trump administration, the agency has […]

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Dec
24

Consumer Products Industry

Recalls Likely To Skyrocket As CPSC Shuts Down Port Inspections Across The US

Just in time for the holiday season, USA Today reveals the Consumer Product Safety Commission (CPSC) pulled inspectors from ports around the country in mid-March due to COVID-19. The shutdown continued to September, meaning inspectors were not at the ports “while this year’s holiday gifts entered the U.S.,” the piece emphasizes. The holiday season alone […]

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Recall Index Q3 2020

25%

Injury risk

Top Consumer Hazard

24%

Quality Concerns

Top cause of drug recall units

53%

Undeclared Allergens

Top cause of FDA food recalls

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CASE STUDY

Effects of Multiple Recall Providers on the Customer Experience

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WHITE PAPERS

5 KEYS TO EFFECTIVE RECALL PREPARATION

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WHITE PAPERS

THE IMPORTANCE OF RECALL EFFECTIVENESS

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WHITE PAPERS

5 STEPS TO EFFECTIVE RECALL MANAGEMENT

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WHITE PAPERS

MANAGING SOCIAL MEDIA DURING A CONSUMER PRODUCT RECALL

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18%

Of automotive recall events

Were caused by equipment

21%

Software issues

Top cause of medical device recalls