Recall Index 2020: Edition 2
A Global Leader With A Full Suite Of Services
In today's consumer-driven market, a company's brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.
As the global leader in product recalls, retrievals and call center, Stericycle Expert Solutions delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.
Product Recall
Product Recalls impact thousands of companies every year – putting both people and brands at risk. Stericycle has the recall reflexes to manage your crisis quickly and effectively.
Retrieval
Product retrieval must be fast and accurate to protect brands or gather intelligence. Whether retrieving products from stores or consumer homes, Stericycle’s global field force has the experience needed for success.
Automotive Solutions
With millions of auto recalls yearly, it’s not the recall itself that sets auto manufacturers and parts suppliers apart. What’s remembered is an effective response rooted in safety, accuracy, and customer service.
Call Center Solutions
Customer experience is a leading indicator of any brand’s performance. Customers want personal and trustworthy connections. Increase satisfaction, reduce costs and scale with confidence with our multi-lingual call center solutions.
The Product Recall Lifecycle
Recalls are complex and challenging. Find out how we help businesses manage them effectively and compliantly.
Thought Leadership
Sep
23
Pharmaceutical Industry
What The FDA’s Nitrosamine Impurity Guidance Means for Drug Manufacturers
It’s been over two years since carcinogenic nitrosamines were discovered in some widely used drugs. The discovery occurred in 2018 when the contaminant was found in active pharmaceutical ingredients in Valsartan, a blood pressure medication. Since then, the contaminant has been found in several other drugs taken by millions of people each year. The Latest Update […]
Read MoreSep
17
Product Recall Management Best Practices
Reputational Risk At An All-Time High As Recalls Continue Into The Third Quarter
COVID-19 may have stalled huge sectors of the global economy, but regulatory oversight in the U.S. remains vigilant and may even be picking up its pace as we move through the third quarter. In fact, medical device recalls in the second quarter reached levels we haven’t seen in two years, surpassing 300 recall events for […]
Read MoreSep
09
Automotive Industry
This New App Can Improve Automotive Recall Effectiveness
In its effort to further enhance recall effectiveness, the National Highway Traffic Safety Administration (NHTSA) recently announced the launch of SaferCar, a free smartphone app that will notify drivers of recalls on their vehicles by simply inputting its information. It’s as easy as downloading the app and scanning the Vehicle Identification Number (VIN). After the […]
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Recall Index Q2 2020
25%
Childproof Packaging
Top Consumer Hazard
59%
Foreign material
Top cause of drug recall units
43%
Undeclared Allergens
Top cause of food recalls