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5 Tips for Effective
Recall Planning

Recalls happen to even the most careful companies.
Protect your customers and your brand with these five tips.

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Protecting People & Brands

An increasingly complex global regulatory environment demands expert guidance. Stericycle ExpertSOLUTIONS has the knowledge and infrastructure to help companies navigate these challenges.

A Global Leader With A Full Suite Of Services

In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.

As the global leader in product recalls, retrievals, returns, audit, and marketing services, Stericycle ExpertSOLUTIONS delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.

Thought Leadership

Aug
18

Consumer Products Industry

From Eclipse Glasses to Fidget Spinners, Safety Issues are Making Headlines

As Americans eagerly await the first total solar eclipse to cross the continental U.S. in nearly a century, many are buying up specialized glasses to watch the event safely – or so they thought. As it turns out, many have actually purchased counterfeits that could leave them with severe eye damage and vision loss. While […]

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Aug
11

Medical Device Industry

Device Disconnect: UDI and EHR Challenges in Medical Device Recalls

Medical device manufacturers have worked to meet the Food and Drug Administration’s (FDA’s) stricter regulations for Unique Device Identification (UDIs) every year since September 2014. Now humans and computers can access vital product information like never before, all from the special barcodes on the latest medical devices. The lot number, serial number, manufacture date and, […]

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Jul
27

Consumer Products Industry

Retailer Relations During a Recall

When a recall strikes, one of the first things companies think about is the reaction from their customers. And that is not only understandable, it is also wise. It takes far more time and money to gain a new customer than to keep one, and executing a recall well is crucial to maintaining loyalty. But […]

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Recall Index Q2 2017

20%

of
consumer product recalls

offered refunds

95%

of
NHTSA recalls

were for automobiles

54%

of
pharmaceutical recalls

were class III

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Stericycle ExpertSOLUTIONS

VIDEO

Discover the latest recall trend highlights across industries with the Q2 2017 Index.

@SteriExperts

Fidget spinners and glasses for the #solareclipse -- the latest headline-making product safety issues. Our blog: https://t.co/12JUqjwiKb

CASE STUDY

Effects of Multiple Recall Providers on the Customer Experience

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WHITE PAPERS

5 KEYS TO EFFECTIVE RECALL PREPARATION

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WHITE PAPERS

THE IMPORTANCE OF RECALL EFFECTIVENESS

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WHITE PAPERS

5 STEPS TO EFFECTIVE RECALL MANAGEMENT

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WHITE PAPERS

MANAGING SOCIAL MEDIA DURING A CONSUMER PRODUCT RECALL

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47%

of medical device recalls

were for software or mislabeling