5 Tips for Effective
Recall Planning
Recalls happen to even the most careful companies.
Protect your customers and your brand with these five tips.
When faced with a crisis, companies count on Stericycle’s extensive product recall experience in navigating all steps in the product recall lifecycle – from preparation to execution to closeout with regulatory agencies.
Product Recall
With 51 million auto recalls in 2015 alone, it’s not the recall itself that sets auto manufacturers and parts suppliers apart. What’s remembered is an effective response rooted in safety, accuracy, and customer service.
Automotive Solutions
Stericycle’s compliance and customer-experience quality audit and mystery shop services help brands uphold quality standards, minimize risk, and maintain compliance with operational and regulatory standards.
Quality Audit
Product retrieval must be fast and accurate to protect brands or gather intelligence. Whether retrieving products from stores or consumer homes, Stericycle’s global field force has the experience needed for success.
Retrieval
Returns are a normal part of doing business; Stericycle’s global logistics make these projects easier by handling returns with accuracy and expertise, from receiving to destruction.
Returns
A Global Leader With A Full Suite Of Services
In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.
As the global leader in product recalls, retrievals, returns, audit, and marketing services, Stericycle ExpertSOLUTIONS delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.
Thought Leadership
Medical Device Industry
Digital Devices: The FDA’s Latest Initiatives
The role of digital technology in medical devices has received a lot of attention in recent years – and raised a lot of questions. Where do consumer products end and medical devices begin? What are the potential privacy implications? How will the regulations governing these products evolve? The Food and Drug Administration (FDA) recently made […]
Read MoreFood and Beverage Industry
Supplier Slip-ups: How Food Companies Can Manage the Multiplier Effect
Cumin spice. Sunflower seeds. Pathogen contamination. Undeclared allergens. Recalls that originate with suppliers can involve many different causes and virtually any ingredient. This creates a “multiplier effect.” Like dominoes, a single supplier issue can bring down dozens of companies and hundreds of brands. Food companies should approach this problem in two ways: Take steps to […]
Read MoreProduct Recall Best Practices
The Canary in the Consumer Product Coal Mine
When a recall occurs, the Consumer Product Safety Commission (CPSC) typically requires that social media notifications be included in corrective action plans, so it is crucial for companies to have a plan for communicating the recall in this manner. But companies should not focus solely on a post-recall social strategy. Too often, by the time […]
Read MoreStay Connected With Our Real-Time Thought Leadership View All
Recall Index Q1 2017
of
recalled CPSC units
were due to falling hazards
of
NHTSA recalls
were for air bags or equipment
of
recalled med device units
were for sterility issues
VIDEO
Discover the latest recall trend highlights across industries with the Q1 2017 Index.
@SteriExperts
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