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5 Tips for Effective
Recall Planning

Recalls happen to even the most careful companies.
Protect your customers and your brand with these five tips.

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Protecting People & Brands

An increasingly complex global regulatory environment demands expert guidance. Stericycle Expert Solutions has the knowledge and infrastructure to help companies navigate these challenges.

A Global Leader With A Full Suite Of Services

In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.

As the global leader in product recalls, retrievals, returns, audit, and marketing services, Stericycle Expert Solutions delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.

Thought Leadership

Apr
11

Product Recall Best Practices

Top 5 Factors That Influence Response Rates

Imagine a world where there are a handful of recalls a year. Each one would be big news, even if it involved a relatively low hazard or small number of products. But that’s not the world we live in. In fact, there are more than 3,000 recalls every year in the U.S. alone – roughly […]

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Mar
29

Product Recall Best Practices

Pet Food Recalls Can Take a Bite Out of Companies

What type of recall is most likely to overwhelm internal contact centers with distraught, often inconsolable, callers? One involving a children’s product? Perhaps the elderly? While those recalls are far from exempt from high call volumes, pet food recalls present by far the most challenging consumer response. This may seem surprising at first. But when […]

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Mar
12

Product Recall Best Practices

Prevention and Preparedness Go Hand In Hand

When it comes to product safety, company efforts are often divided into two categories: recall prevention and recall preparedness. But one shouldn’t be implemented without the other.  In fact, proactive prevention can strengthen recall preparedness – and vice versa. To truly protect the public and mitigate risk, companies should take a holistic approach to product […]

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Recall Index Q4 2017

26%

of medical device recalls

were due to software issues

8%

increase
in NHTSA
recalls

the highest quarter of 2017

9%

decline in medical device recalls

the lowest quarter since Q4 2011

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Stericycle Expert Solutions

VIDEO

Discover the latest recall trend highlights across industries with the Q4 2017 Index.

@SteriExperts

Scientist creates faster way to fingerprint foodborne pathogens | Food Safety News https://t.co/mTI9MEJOtU by @foodsafetynews

CASE STUDY

Effects of Multiple Recall Providers on the Customer Experience

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WHITE PAPERS

5 KEYS TO EFFECTIVE RECALL PREPARATION

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WHITE PAPERS

THE IMPORTANCE OF RECALL EFFECTIVENESS

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WHITE PAPERS

5 STEPS TO EFFECTIVE RECALL MANAGEMENT

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WHITE PAPERS

MANAGING SOCIAL MEDIA DURING A CONSUMER PRODUCT RECALL

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30%

of pharmaceutical recalls

were for failed specs