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Expert Guidance

Trusted by the world's leading brands, Stericycle Expert Solutions are the market leading provider of best practice recall and remediation solutions.

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recall index 2020 edition 2
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Protecting People & Brands

An increasingly complex global regulatory environment demands expert guidance. Stericycle Expert Solutions has the knowledge and infrastructure to help companies navigate these challenges.

A Global Leader With A Full Suite Of Services

In today's consumer-driven market, a company's brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.

As the global leader in product recalls, retrievals and call center, Stericycle Expert Solutions delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.


product recall

Product Recall

Product Recalls impact thousands of companies every year – putting both people and brands at risk. Stericycle has the recall reflexes to manage your crisis quickly and effectively.


retrieval

Retrieval

Product retrieval must be fast and accurate to protect brands or gather intelligence. Whether retrieving products from stores or consumer homes, Stericycle’s global field force has the experience needed for success.


automotive solutions

Automotive Solutions

With millions of auto recalls yearly, it’s not the recall itself that sets auto manufacturers and parts suppliers apart. What’s remembered is an effective response rooted in safety, accuracy, and customer service.


automotive solutions

Call Center Solutions

Customer experience is a leading indicator of any brand’s performance. Customers want personal and trustworthy connections. Increase satisfaction, reduce costs and scale with confidence with our multi-lingual call center solutions.

Thought Leadership

Sep
23

Pharmaceutical Industry

What The FDA’s Nitrosamine Impurity Guidance Means for Drug Manufacturers

It’s been over two years since carcinogenic nitrosamines were discovered in some widely used drugs. The discovery occurred in 2018 when the contaminant was found in active pharmaceutical ingredients in Valsartan, a blood pressure medication. Since then, the contaminant has been found in several other drugs taken by millions of people each year. The Latest Update […]

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Sep
17

Product Recall Management Best Practices

Reputational Risk At An All-Time High As Recalls Continue Into The Third Quarter

COVID-19 may have stalled huge sectors of the global economy, but regulatory oversight in the U.S. remains vigilant and may even be picking up its pace as we move through the third quarter. In fact, medical device recalls in the second quarter reached levels we haven’t seen in two years, surpassing 300 recall events for […]

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Sep
09

Automotive Industry

This New App Can Improve Automotive Recall Effectiveness

In its effort to further enhance recall effectiveness, the National Highway Traffic Safety Administration (NHTSA) recently announced the launch of SaferCar, a free smartphone app that will notify drivers of recalls on their vehicles by simply inputting its information. It’s as easy as downloading the app and scanning the Vehicle Identification Number (VIN). After the […]

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Recall Index Q2 2020

25%

Childproof Packaging

Top Consumer Hazard

59%

Foreign material

Top cause of drug recall units

43%

Undeclared Allergens

Top cause of food recalls

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CASE STUDY

Effects of Multiple Recall Providers on the Customer Experience

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WHITE PAPERS

5 KEYS TO EFFECTIVE RECALL PREPARATION

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WHITE PAPERS

THE IMPORTANCE OF RECALL EFFECTIVENESS

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WHITE PAPERS

5 STEPS TO EFFECTIVE RECALL MANAGEMENT

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WHITE PAPERS

MANAGING SOCIAL MEDIA DURING A CONSUMER PRODUCT RECALL

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16.7%

of automotive recall events

Were caused by equipment

14.1%

Safety Issues

Top cause of medical device recalls