Expert Guidance
Trusted by the world's leading brands, Stericycle Expert Solutions are the market leading provider of best practice recall and remediation solutions.
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A Global Leader With A Full Suite Of Services
In today's consumer-driven market, a company's brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.
As the global leader in product recalls, retrievals and call center, Stericycle Expert Solutions delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.
Product Recall
Product Recalls impact thousands of companies every year – putting both people and brands at risk. Stericycle has the recall reflexes to manage your crisis quickly and effectively.
Retrieval
Product retrieval must be fast and accurate to protect brands or gather intelligence. Whether retrieving products from stores or consumer homes, Stericycle’s global field force has the experience needed for success.
Automotive Solutions
With millions of auto recalls yearly, it’s not the recall itself that sets auto manufacturers and parts suppliers apart. What’s remembered is an effective response rooted in safety, accuracy, and customer service.
Call Center Solutions
Customer experience is a leading indicator of any brand’s performance. Customers want personal and trustworthy connections. Increase satisfaction, reduce costs and scale with confidence with our multi-lingual call center solutions.
The Product Recall Lifecycle
Recalls are complex and challenging. Find out how we help businesses manage them effectively and compliantly.
Thought Leadership
Automotive Industry
Safety Advocates Demand Better Recall Effectiveness; NHTSA Under Fire
The National Highway and Traffic Safety Administration (NHTSA) was established in 1970 primarily to reduce deaths and injuries related to motor vehicle crashes. But safety advocates now accuse the agency of being “asleep at the wheel.” A recent article published in the non-profit newsletter ‘Fair Warning’ says that under the Trump administration, the agency has […]
Read MoreConsumer Products Industry
Recalls Likely To Skyrocket As CPSC Shuts Down Port Inspections Across The US
Just in time for the holiday season, USA Today reveals the Consumer Product Safety Commission (CPSC) pulled inspectors from ports around the country in mid-March due to COVID-19. The shutdown continued to September, meaning inspectors were not at the ports “while this year’s holiday gifts entered the U.S.,” the piece emphasizes. The holiday season alone […]
Read MoreFood and Beverage Industry
Everything You Need To Know About The FDA’s Proposed Food Traceability Rule
The U.S. Food & Drug Administration (FDA) has issued a proposed rule to establish traceability recordkeeping requirements for certain foods. The proposal applies to those who manufacture, process, pack, or hold foods designated for inclusion on the Food Traceability List (FTL). The proposed recordkeeping requirements stipulate that companies must disclose Key Data Elements (KDEs) associated […]
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Recall Index Q3 2020
Injury risk
Top Consumer Hazard
Quality Concerns
Top cause of drug recall units
Undeclared Allergens
Top cause of FDA food recalls