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Q4 2016 Recall Index

Track the recall trends facing major industries.

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Resources

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Taking Charge: Effective Management of Lithium-ion Battery Recalls

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Case Study: Containing Costs at the Retail Level

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5 Keys to Effective Recall Preparation

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Blog

The Benefits of a Single Source Recall Partner

Picture it. You get word of a potential issue with a product. It may be a notification from a supplier, […]

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Preparing in Advance for a Lithium-ion Battery Recall

A product deemed likely to catch fire is almost certain to spark the interest of the media and the public. […]

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Contact Centers That Drive Results

Most business leaders have been on the receiving end of a bad customer service experience themselves. But few understand how […]

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Regulatory Agencies

If you are in possession of a recalled product or need to confirm if your product has been recalled, please refer to CPSC, FDA, USDA and NHTSA for specific product and remedy information: