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Tag: recall effectiveness

Mar
08

Pharma Recalls: Notifications That Get Noticed

Consignee identification and notification are among the first steps pharmaceutical companies need to take when they experience a recall. They can also be some of the biggest challenges. When physicians, pharmacists, and other healthcare professionals change office locations or transfer to other employers, available data can become outdated. It is important to identify gaps and obtain up-to-date contact information to ensure notifications are being sent to the correct professionals.

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Mar
01

Fighting Fatigue: Avoiding Recall Reannouncements

Many business leaders may think the worst case scenario when it comes to product defects is a recall. But imagine having to reannounce the recall months later. It’s a common situation, especially among consumer products and medical devices. Unfortunately, this situation can’t always be avoided.

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Feb
21

Ripple Effect: When Med Device Recalls Cause Critical Shortages

A recall is bad enough, but when that recall causes a shortage of a critical medical device, the problem is compounded. That was the case with a recent recall of a device used to deliver naloxone, which is used by first responders to reverse an opioid overdose. The situation made headlines because it left first responders in some communities without an effective method of delivering the potentially life-saving drug. Recall situations put medical device manufacturers in a unique position.

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Feb
17

Top 5 Tips for a Successful Mock Recall

They say ‘practice makes perfect,’ and when it comes to recalls, the phrase is spot on. Some companies may include recalls in broader crisis plans, but that often means their procedures are not as robust as necessary. Mock recalls are the single best way to determine recall readiness – but only if they are well thought out and properly executed. Below are some of the top tips to follow for a successful mock recall.

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Dec
14

Choosing the Right Recall Remedy

When a recall occurs, there are many steps companies must think about, including what the appropriate remedy should be. Depending on the industry and the type of product, there are generally four options to choose from: full reimbursement, a coupon or credit toward the purchase of a similar item, replacement, and repair. In some cases, companies may choose some combination of those options based on the age of individual products affected and other factors involved.

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