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Tag: product recall liability

Jun
18

When Recalls Come Back to Haunt You

By Chris Harvey Tags: auto recalls, product recall liability, recall best practices, recall effectiveness, recall experts, recall management, recall solutions,

WYou identified a potential safety issue with your product and conducted an investigation. You worked closely with your regulator to plan for and execute a recall. Your team worked tirelessly to communicate with consumers and fix the issue. Then the regulator closed the recall. And you moved on. Or so you thought. The National Highway Transportation Safety Administration recently launched separate investigations into whether two GM recalls conducted years ago were inadequate.

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May
14

Pointing Fingers: Who’s Liable When a Defective Product Causes Harm

By Chris Harvey Tags: consumer recalls, consumer safety, medical device recalls, product recall liability, recall experts, recall management, recall planning, recall solutions, Recalls,

PA swift and thorough product recall is the best way to mitigate any legal liability risk from a defective product, removing inventory from the market before problems become pervasive. But in many cases, product defects or dangers aren’t discovered until after harm has occurred and liability cannot be avoided. Product liability laws enable consumers to sue those parties responsible when a product causes property damage, injury or death.

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Mar
12

Product Recall Horror Stories: Four Top Causes of Sleepless Nights

By Chris Harvey Tags: brand protection, consumer product safety, consumer safety, CPSC, FDA, global recall management, product recall, product recall liability, product recall management, recall management services, recall planning, recall solutions,

Sleeplessness is a common malady of business leaders whose companies have had to undergo a product recall. When a recall hits home, how well a company prepares for and manages the recall requirements can mean the difference between preserving customer loyalty and severely damaging the brand reputation, or even worse…sink a business entirely. Anxiety levels spike throughout the company as leaders brace for bad publicity, lower earnings, lost market share, legal liability, or a host of other unwanted outcomes.

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Jan
29

Food Safety Modernization Act (FSMA) Updates Shifts Food Safety to Prevention Mode

By Ryan Gooley Tags: FDA, food inspections, food recall management, food recall preparedness, food recall services, food recall strategy, food recall trends, food safety, product recall liability, product recall management, product recall plan, recall effectiveness,

In October, the FDA released new draft guidance for the Food Safety Modernization Act (FSMA) on how to meet its seven key rules for ensuring the safety of our food supply. A month later, the nation was hit with yet another major food-borne outbreak – E. coli-contaminated romaine lettuce that killed five and sickened hundreds of consumers across 36 states.

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Jan
15

Small Recalls Can Cause Big Problems: The Importance of Preparation and Accuracy

By Matt Walker Tags: brand protection, consumer product safety, consumer safety, global recall management, product recall liability, product recall management, recall effectiveness, recall management services, recall planning,

While recalls vary widely in their scope and impact, the truth is that there really are no small recalls. When it comes to brand reputation and consumer perception, the scale of a recall often doesn’t matter. One negative media report or one simple mistake can turn a small, seemingly manageable event into a much larger problem. To truly protect their brands, companies need to be prepared for a recall of any size.

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