Advances in technology tend to be mixed blessings for product recalls. They often introduce new product safety vulnerabilities while, at the same time, may offer new capabilities that improve recall efficacy. The impact of technologies like artificial intelligence (AI), Internet of Things (IoT), robotics, big data, and others on product recalls are slowly unfolding, but emerging patterns give us some sense about how these technologies might affect product safety and recall management in the future.
Continue ReadingThe Consumer Product Safety Commission’s (CPSC) recall announcement webpage reads like a horror house of hazards threatening the public, including burns, electric shock, drowning, strangulation, and fire. But one threat that may frighten many consumers, and doesn’t necessarily yet rise to the level of a recall, is cybersecurity vulnerability. The CPSC’s
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