By measuring product quality in distribution, at the point of purchase, and at the point of use, customer experience quality audits provide critical data points on availability, package quality, product quality, counterfeit activity, competitive pricing, age, coding, and marketing information. Built-in flexibility allows these programs to audit products and competing brands in retail, wholesale, and nontraditional outlets.
Stericycle ExpertSOLUTIONS proven customer experience quality audits allow any organization to:
• Reduce employee costs and travel expenses by relying on highly trained field representatives to perform in-depth evaluations
• Receive instant customer experience feedback through on-site intercepts
• Benefit from the proprietary expertise of a diverse, international team of certified and screened field reps
• Customize quality audit programs to meet specific business needs
• Leverage multiple fraud prevention systems and quality processes to ensure the accuracy and validity of field data
Product quality audit programs provide critical data points by measuring product quality in distribution, at the point of purchase and the point of use. The most effective audit programs deliver invaluable data and insights on availability, package quality, product quality, counterfeit activity, competitive pricing, age, coding, and marketing information. Built-in flexibility allows these programs to audit products and competing brands in retail, wholesale, and nontraditional outlets.
Stericycle's proven, customizable product quality audit services allow any customer to:
• Quickly identify stores that do not comply with organizational merchandising, product quality, and procedural standards
• Reduce employee costs and travel expenses by leveraging a large team of trained field representatives to perform in-depth evaluations
• Benefit from the proprietary expertise of a diverse, international team of certified and screened field reps
• Customize quality audit programs to meet specific business needs
• Ensure the accuracy and validity of field data, thanks to multiple fraud prevention systems and quality processes