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Thanks to social media platforms like Facebook and Twitter, adverse events – reports of injury, illness, death or product malfunction to name a few – are part of the public domain. This isn’t breaking news. But FDA’s release of a trove of social media posts linking Bayer’s contraceptive implant Essure with adverse events including serious injuries and death is a reminder of just how public a product safety issue can be – long before AND long after a company or regulator takes action to protect consumers.
Continue ReadingWhile most product recalls in all industries are preventable through careful planning and strict procedures, they still occur and happen now more than ever before. And even after following correct protocols and regulatory guidance, you may still find yourself in the middle of a recall. But it’s not only a defective product that will put your company at risk. More important is the way you manage the recall that follows.
Continue ReadingThe FDA recently announced that its inspectors may be knocking on your door as early as July 20 to conduct long-overdue domestic inspections. Once given the green light, inspectors’ first priority will be to conduct “mission critical” inspections of facilities considered to be of highest risk.
Continue ReadingIt may feel like COVID-19 is turning our lives upside down, sideways and backwards over the last few months. For some, it has made daily life downright scary. And now, when soaps, disinfectants, and cleaning products are still hard to find on store shelves, consumers need to be extra cautious of which hand sanitizers they use. The FDA recently warned consumers to avoid certain brands of hand sanitizer for fear they are contaminated with methanol.
Continue ReadingThe Consumer Product Safety Commission (CPSC) is continuing full steam ahead despite the coronavirus pandemic, recently announcing Dr. Jonathan Midgett as its appointed Consumer Ombudsman. According to the CPSC, the Consumer Ombudsman is a new position created to “give consumers a greater voice and understanding of the agency and its activities.
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