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May
17

Social Media and Food Recalls: When Bacteria Goes Viral

For many companies, social media is both a blessing and curse. It is a relatively inexpensive way to promote new products and increase brand awareness. It helps businesses learn more about their customers. On the other hand, complaints and poor reviews can be potentially damaging if they aren’t navigated correctly. That’s especially true during a […]

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May
11

Q1 Recall Index Shows Surge in Household Product Incidents and Injuries

By ExpertSolutions Tags: Recall Index,

More families were injured by defective household products in the first quarter of 2017 as incidents rose to their highest levels in two decades, according to the Q1 2017 Recall Index. The report found that while the number of consumer products recalled decreased compared to Q4, products for the home and family posed disproportionate dangers. […]

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May
05

Food Pathogen Testing: What’s on the FDA’s Menu?

At a recent Grocery Manufacturers Association (GMA) event, a Food and Drug Administration (FDA) representative spoke about the agency’s push for pathogen testing in food products. A combination of more sophisticated testing and more aggressive regulatory enforcement has helped drive up contamination recall activity in the food sector in recent quarters. The FDA has many […]

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May
04

Top 5 Keys to Making Effectiveness Checks Truly Effective

Depending on the type of product, the issue that is causing the recall, and the regulatory body in question, performing effectiveness checks is either a mandatory step or a recall strategy best practice. The process helps validate that consignees have been notified and, to the greatest extent possible, taken appropriate action. Below are some of […]

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May
03

Top 4 Auto Recall Pitfalls

As the auto industry continues to face challenges with recalls and regulatory pressure to increase repair rates, automakers must take extra steps to improve their outreach efforts. But these efforts are only effective if certain best practices are followed – and if these common pitfalls are avoided: Receiving sporadic repair updates. When recall notifications continue […]

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