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5 Tips for Effective
Recall Planning

Recalls happen to even the most careful companies.
Protect your customers and your brand with these five tips.

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Protecting People & Brands

An increasingly complex global regulatory environment demands expert guidance. Stericycle ExpertSOLUTIONS has the knowledge and infrastructure to help companies navigate these challenges.

A Global Leader With A Full Suite Of Services

In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.

As the global leader in product recalls, retrievals, returns, audit, and marketing services, Stericycle ExpertSOLUTIONS delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.

Thought Leadership

May
24

Pharmaceutical Industry

Bitter Pill: Managing Sensitive Pharmaceutical Recalls

Many pharmaceutical recalls are routine. As demonstrated by the most recent Recall Index, they rarely involve the most serious Class I designation. But even when they aren’t high risk, they may be highly sensitive. That’s because pharmaceuticals treat conditions that may not be life-threatening but are critically important – even emotional – to the patients […]

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May
17

Food and Beverage Industry

Social Media and Food Recalls: When Bacteria Goes Viral

For many companies, social media is both a blessing and curse. It is a relatively inexpensive way to promote new products and increase brand awareness. It helps businesses learn more about their customers. On the other hand, complaints and poor reviews can be potentially damaging if they aren’t navigated correctly. That’s especially true during a […]

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May
11

Product Recall Best Practices

Q1 Recall Index Shows Surge in Household Product Incidents and Injuries

More families were injured by defective household products in the first quarter of 2017 as incidents rose to their highest levels in two decades, according to the Q1 2017 Recall Index. The report found that while the number of consumer products recalled decreased compared to Q4, products for the home and family posed disproportionate dangers. […]

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Recall Index Q1 2017

39%

of
recalled CPSC units

were due to falling hazards

39%

of
NHTSA recalls

were for air bags or equipment

29%

of
recalled med device units

were for sterility issues

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Stericycle ExpertSOLUTIONS

VIDEO

Discover the latest recall trend highlights across industries with the Q1 2017 Index.

@SteriExperts

Bitter Pill: Managing Sensitive Pharmaceutical Recalls. Discover details in our latest blog:… https://t.co/3t5zkVcRqK

CASE STUDY

Effects of Multiple Recall Providers on the Customer Experience

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WHITE PAPERS

5 KEYS TO EFFECTIVE RECALL PREPARATION

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WHITE PAPERS

THE IMPORTANCE OF RECALL EFFECTIVENESS

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WHITE PAPERS

5 STEPS TO EFFECTIVE RECALL MANAGEMENT

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WHITE PAPERS

MANAGING SOCIAL MEDIA DURING A CONSUMER PRODUCT RECALL

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84%

of pharmaceutical recalls

were nationwide