Protecting People
& Brands

Recalls can happen to even the most diligent companies. Stericycle ExpertSOLUTIONS has the experience to help businesses mitigate their risk and protect their brand.

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Providing Guidance
& Regulatory Compliance

An increasingly complex global regulatory environment demands expert guidance. Stericycle ExpertSOLUTIONS has the knowledge and infrastructure to help companies navigate these challenges.

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Delivering Expertise:
Track the Trends with
our Recall Index

Our quarterly recall index delivers up-to-date recall data and puts trends in perspective – across every industry.

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A Global Leader With A Full Suite Of Services

In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.

As the global leader in product recalls, retrievals, returns, audit, and marketing services, Stericycle ExpertSOLUTIONS delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.

Thought Leadership

Feb
11

Product Recall Best Practices

Recalls Aren’t Always Kind to Valentines

Store aisles and local flower shops have been invaded by seasonal Valentine’s Day product packaging – and the potential for recall. Intended to be a day celebrating love and romance, there’s no denying the many countless ways to go wrong on February 14th. Over the years, manufacturers have pulled products such as gift sets and […]

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Feb
09

Food and Beverage Industry

FSMA: Industry Already Feeling Impact

From tree fruit growers to foreign suppliers, the Food Safety Modernization Act (FSMA) is already making an impact in the food-producing community. With two rules yet to be finalized, FSMA has introduced tougher industry standards that largely focus on preventative approaches. In a recent survey, about 80 percent of respondents reported experiencing some effect from […]

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Feb
04

Product Recall Best Practices

Top Four Ways to Damage Your Brand with an Unequipped Contact Center

When a recall occurs, contact centers are your primary connection with customers. Therefore, they are a great opportunity to do irreparable damage to your brand – and your bottom line. Here are four ways to guarantee your contact center is unequipped to handle a crisis: 1. Understaff – By using the same contact center for […]

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Recall Index Q3 2015

200

NHTSA
Recalls

in Q3 2015

417

FDA
Recalls

in Q3 2015

40%

FDA
Recalls

in Q3 2015 were International

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Stericycle ExpertSOLUTIONS

VIDEO

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There are many ways to go wrong on Valentine's Day - including suffering a recall. See more: https://t.co/Kynif2n4V2 https://t.co/fEptiAgCx7

CASE STUDY

Effects of Multiple Recall Providers on the Customer Experience

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WHITE PAPERS

5 KEYS TO EFFECTIVE RECALL PREPARATION

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WHITE PAPERS

THE IMPORTANCE OF RECALL EFFECTIVENESS

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WHITE PAPERS

5 STEPS TO EFFECTIVE RECALL MANAGEMENT

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WHITE PAPERS

MANAGING SOCIAL MEDIA DURING A CONSUMER PRODUCT RECALL

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>50%

of U.S. Recalled Clothing

since 2010 was for Children and Infants

9.4MM

Units Recalled

by NHTSA in Q3 2015

136

Reported
Injuries

Related to CPSC Recalls in Q3 2015