For full functionality of this page it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser Home - Stericycle ExpertSOLUTIONS

5 Tips for Effective
Recall Planning

Recalls happen to even the most careful companies.
Protect your customers and your brand with these five tips.

DOWNLOAD NOW

Protecting People & Brands

An increasingly complex global regulatory environment demands expert guidance. Stericycle ExpertSOLUTIONS has the knowledge and infrastructure to help companies navigate these challenges.

A Global Leader With A Full Suite Of Services

In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.

As the global leader in product recalls, retrievals, returns, audit, and marketing services, Stericycle ExpertSOLUTIONS delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.

Thought Leadership

Apr
10

Product Recall Best Practices

The Benefits of a Single Source Recall Partner

Picture it. You get word of a potential issue with a product. It may be a notification from a supplier, a routine test result, or a complaint from a consumer. After investigating, your company determines it is necessary to issue a recall. Hopefully you have a detailed plan in place, which allows you to begin […]

Read More
Apr
03

Consumer Products Industry

Preparing in Advance for a Lithium-ion Battery Recall

A product deemed likely to catch fire is almost certain to spark the interest of the media and the public. Issues with lithium-ion batteries are no exception. In addition to the attention, the logistics behind these recalls are highly complex. While preparedness is always a good idea, it is especially true for products containing these […]

Read More
Mar
28

Automotive Industry

Contact Centers That Drive Results

Most business leaders have been on the receiving end of a bad customer service experience themselves. But few understand how to prevent that experience for their own companies. Too often, contact center procedures leave customers feeling unengaged. For automakers, this can have repercussions with not only vehicle owners, but in some cases, the media and […]

Read More
Stay Connected With Our Real-Time Thought Leadership View All

Recall Index Q4 2016

33%

CPSC
RECALLED
UNITS

were due to laceration hazards

20%

NHTSA
RECALLED
UNITS

were seat belts

23%

OF MED DEVICE
RECALLS

were for software issues

Download Full Report
 
Stericycle ExpertSOLUTIONS

VIDEO

Discover the latest recall trend highlights across industries with the Q4 2016 Index.

@SteriExperts

The potential for more expensive liability losses is increasing, particularly in relation to global product recalls… https://t.co/BplLUTZ0iz

CASE STUDY

Effects of Multiple Recall Providers on the Customer Experience

Download Now

WHITE PAPERS

5 KEYS TO EFFECTIVE RECALL PREPARATION

Download Now

WHITE PAPERS

THE IMPORTANCE OF RECALL EFFECTIVENESS

Download Now

WHITE PAPERS

5 STEPS TO EFFECTIVE RECALL MANAGEMENT

Download Now

WHITE PAPERS

MANAGING SOCIAL MEDIA DURING A CONSUMER PRODUCT RECALL

Download Now
50%

CPSC
RECALLED UNITS

were in the general appliance category

23%

OF MED
DEVICE
RECALLS

were for software issues

82%

USDA
RECALLED
POUNDS

were poultry