Recalls happen to even the most careful companies.
Protect your customers and your brand with these five tips.
With 51 million auto recalls in 2015 alone, it’s not the recall itself that sets auto manufacturers and parts suppliers apart. What’s remembered is an effective response rooted in safety, accuracy, and customer service.
Stericycle’s compliance and customer-experience quality audit and mystery shop services help brands uphold quality standards, minimize risk, and maintain compliance with operational and regulatory standards.
Product retrieval must be fast and accurate to protect brands or gather intelligence. Whether retrieving products from stores or consumer homes, Stericycle’s global field force has the experience needed for success.
Returns are a normal part of doing business; Stericycle’s global logistics make these projects easier by handling returns with accuracy and expertise, from receiving to destruction.
In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.
As the global leader in product recalls, retrievals, returns, audit, and marketing services, Stericycle Expert Solutions delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.
THE RECALL LIFE CYCLE
We’ve seen sweeping regulatory changes before, but the FDA’s anticipated regulation of cannabis and CBD-infused products – a market expected to reach more than $20B globally by 2024 – promises to pose significant and unprecedented challenges to food and cosmetics manufacturers already using cannabidiol as an ingredient. Acting FDA Commissioner Norman Sharpless issued strong warning […]
Read MoreWYou identified a potential safety issue with your product and conducted an investigation. You worked closely with your regulator to plan for and execute a recall. Your team worked tirelessly to communicate with consumers and fix the issue. Then the regulator closed the recall. And you moved on. Or so you thought. The National Highway […]
Read MoreFake product recalls – unlike other claims of so-called “fake news” – are exceedingly rare. But they are not without precedence. Just last year, a car dealership in Washington, D.C., was heavily fined by the Federal Trade Commission for sending fake recall warnings to car owners in the hopes of drumming up more business for […]
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Discover the latest recall trend highlights across industries with the Q2 2018 Index.
A fight waged in Minnesota to better protect firefighters from dangerous chemicals moves to Washington this week.… https://t.co/2mRlnsMXMY