5 Tips for Effective
Recall Planning

Recalls happen to even the most careful companies.
Protect your customers and your brand with these five tips.

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Protecting People & Brands

An increasingly complex global regulatory environment demands expert guidance. Stericycle ExpertSOLUTIONS has the knowledge and infrastructure to help companies navigate these challenges.

A Global Leader With A Full Suite Of Services

In today’s consumer-driven market, a company’s brand and reputation are on the line 24/7. Organizations need cost-effective ways to measure operational performance continually and boost customer and employee satisfaction. A partner with the tools and insights to help make key decisions to protect, enhance, and grow their brand would be a powerful asset for companies worldwide.

As the global leader in product recalls, retrievals, returns, audit, and marketing services, Stericycle ExpertSOLUTIONS delivers a suite of offerings to protect consumers, brands, and the environment while reducing corporate risk.

Thought Leadership

Dec
07

Medical Device Industry

21st Century Cures Act Calls for 21st Century Recall Preparation

The 21st Century Cures Act has cleared a major Senate hurdle and is expected to be signed into law by President Obama. Among other provisions, the bill will fast-track the approval process for certain drugs and medical devices. The $6.3 billion package includes “nearly $5 billion for the National Institutes of Health to accelerate research […]

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Nov
30

Medical Device Industry

Adverse Event Reporting Delays: Another Issue with Data

Medical device manufacturers learn about potential defects from a variety of sources, including healthcare professionals and patients themselves. But despite mandatory reporting requirements, a dozen hospitals were recently cited by the Food and Drug Administration (FDA) for not reporting information of a potential problem with a device in a timely manner. Although the citations were […]

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Nov
28

Consumer Products Industry

When Customer Complaints Signal Recall Red Flags

For many companies, customer concerns are a regular occurrence. In some cases, they may be minor issues or mere misunderstandings. But they can also point to serious product defects. The Consumer Product Safety Commission’s Recall Handbook says companies should “develop a system for maintaining and reviewing information about their products that might suggest that their […]

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Stay Connected With Our Real-Time Thought Leadership View All

Recall Index Q3 2016

41%

NHTSA
RECALLED
UNITS

were due to seat belt issues

37%

CPSC
RECALLS

were in the sports & recreational activities category

89%

FDA
RECALLED
UNITS

were due to bacterial contamination

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21st Century Cures Act Calls for 21st Century Recall Preparation. Learn more in our latest blog:… https://t.co/YphpJwdxai

CASE STUDY

Effects of Multiple Recall Providers on the Customer Experience

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WHITE PAPERS

5 KEYS TO EFFECTIVE RECALL PREPARATION

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WHITE PAPERS

THE IMPORTANCE OF RECALL EFFECTIVENESS

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WHITE PAPERS

5 STEPS TO EFFECTIVE RECALL MANAGEMENT

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WHITE PAPERS

MANAGING SOCIAL MEDIA DURING A CONSUMER PRODUCT RECALL

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8%

CONSUMER PRODUCT RECALLS

Consumer Product Recalls Increased by 8%

14M

UNIT RECALLS

14.2 M Automotive Equipment Units Recalled

99%

MED DEVICE RECALLS

were Class II Recalls in Q2 2016